Frequently Asked Questions

What is MAKETE?

MAKETE platform operated by Solved (Fiji) Pte Limited provides state of the art digital e-commerce platform to CONNECT (communities, buyers & sellers), LEARN (business training) and EARN (selling products and services).

What payment methods are accepted?

MAKETE platform allows for a variety of payment methods such as M-PAiSA, myCash, credit/ debit card, cash on delivery and direct bank transfer. It is up to the seller to offer multiple payment methods.

Is buying online safe?

Yes. MAKETE platform only uses the safest, most secure payment gateway providers. In addition, the MAKETE platform does not store your payment information.

How do I place an order?

Find an item you want, click Add to cart and then click Checkout from your cart. 

Refer to the guide for purchasing items

How do I cancel or change my order?

Not all sellers will allow you to cancel the order. The sellers make that decision. If you have any issues, contact the seller directly. If there are technical issues, contact us at [email protected]

Do I need an account to place an order?

Yes. We do this to ensure our sellers get accurate information about the customer placing an order. 

What are the subscription packages on the MAKETE platform?

MAKETE platform works on a subscription-based payment method. It is the fairest and most profitable method for our sellers as it provides an inexpensive and predictable spend per month no matter how much you sell. We provide plans that satisfy all types of businesses, whether micro, small or large enterprises. 

Check Out Our Subscription Packages

What do I need to create an online shop?

We try to make it easy on you by asking for the least amount of information in order to get started – the rest you can complete over time.

Complete the Seller Registration Form

What can I sell on the MAKETE platform?

MAKETE platform is open to our sellers posting products and services of all types and categories. That said, we do have a legal review process when our sellers post a new product to ensure it is appropriate – remember this is a site for all ages and backgrounds and we need to ensure compliance with our Terms and Conditions.

For more information on becoming a seller Click Here